Lutheran Aged Care Albury is a trusted Provider of aged care services located on Somerset Drive in West Albury, NSW, Australia. They have 3 Residential Aged Care Facilities:
Yallaroo (Albury, NSW): Provides high-level care to 60 residents incorporation special needs and general care.
Dellacourt (Albury, NSW): Provides care for 122 residents.
Emily Gardens (The Rock, NSW): A 30-bed facility providing general and special needs aged care.
They also offer Home Care Services and have over 26 years of experience in delivering private and government-funded Aged Care in the home.
Just like other Providers in the Riverina Region, Lutheran Aged Care Albury were struggling to fill crucial Caregiver positions.
The growing demand for Aged Care services placed a strain on their traditional recruitment methods, as well as increasing their agency spend and leave liability.
Wendy Rocks, Managing Director at Lutheran Aged Care Albury, required a more efficient and effective solution to ensure their residents received the highest quality of care.
She reached out to Groworx to address their staffing shortage, reduce their agency spend and improve the outcomes for the residents.
Groworx worked with Wendy on a one-stop-shop approach, encompassing the entire recruitment, training, deployment, migration, & relocation, and ongoing support — the Groworx International Program.
Lutheran Aged Care Albury partnered with Groworx, a trusted provider of end-to-end international recruitment and support services for the Aged Care sector.
We carefully selected 26 talented, committed and job-ready Filipinos in the Philippines to meet the aptitude and requirements to be a care worker for Lutheran Aged Care.
We also ensured they meet the English and strict health and police assessments to pass Immigration requirements.
Groworx Global, in partnership with Australia's leading VET providers, provided an innovative Australian-first approach for Lutheran Aged Care Albury.
Our intense offshore training process utilised advanced technologies and global learning modalities to provide talented and committed Filipino workers with the skills and knowledge they need to excel in the aged care industry.
With our streamlined program, we were able to meet a rapid deployment requirement, deploying, settling, and
supporting job-ready care workers in around 90 days.
Groworx elevated the worker experience, seamlessly guiding the team at Lutheran Aged Care Albury through the VISA application complexities, ensuring document compliance and orchestrating relocation, deployment, quality training, and Certificate completion.
Groworx prepared the workers for On-Job-Training and practical assessment, which was monitored by our partner Registered Training Organisation. This ensured the best possible care for residents on arrival.
Our Customer Success team provided a smooth, project managed experience in combination with our partner network to manage all aspects of migration, deployment, settle, and integration support.
We provided ongoing support to both worker and employees. This included assistance with cultural adjustment, resolving workplace issues, and ensuring regulatory compliance.
Groworx delivers unmatched support, with 12/7 global assistance, regular check-ins with care workers, and expert guidance for peace of mind—all facilitated by our dedicated Community Managers.
The partnership with Groworx proved to be a resounding success for Lutheran Aged Care Albury.
Groworx quickly filled vacancies with qualified Filipino care workers, alleviating pressure on existing staff.
Filipino caregivers brought dedication, compassion, and a strong cultural connection to their roles, enriching the resident experience.
Reduced workload has led to a more positive and supportive work environment for existing staff.
With enough staff, residents receive the proper level of assistance for daily tasks like transferring, bathing, and dressing.
This reduces the risk of falls, lifting injuries, and other physical mishaps for both residents and staff.
With enough staff, existing employees can now take their un-used leave, reducing the over all leave liability for the organisation.
The program has significantly reduce Agency cost with committed Filipino workers who aim Permanent Residency and settle with their family in the region
No more lost revenue with enough staff to accommodate residents, and residents that otherwise would have had to move to enter a care facility can now have this locally.
The Groworx international program has helped achieve compliance.
We sponsored in 2 lots 26 care workers, 8 of those are registered nurses who are currently working on their pathway to their Australian Registration. And we find it very smooth and very encouraging really about the quality of the workers. We interviewed every one of them remotely
They already have a professional demeanor, I must say. They are professionally trained. These recruits are very well trained when they come to work with us, they know what they're doing. Their nature is towards caring, accountability and responsibility. And that's another side to people that you don't always see.
For us it's been a great success thus far, and I see it will continue. All recruits have plans to bring their family. They love the regional area.
With over two million Filipinos working abroad, the core motivator lies in uplifting their families by sending remittances back home for food, education, and a better future.
The allure of career advancement abroad makes being an OFW (Overseas Filipino Worker) an heoric cultural aspiration.
Resilience, loyality and determination in the face of challenges further underpin their commitment to build lives in Australia.
The strong sense of community and ongoing support found within the OFW network and Groworx Pastoral Care Program eases the burden of being far from home, making them the perfect long-term member of your care home.
It's time someone solved your workforce problems — contact us today for a free consultation and assessment plan.